Why Customers Trust 1st Chinese Herbs | Family-Owned Since 1994

Why Customers Trust 1st Chinese Herbs

Trusted Since 1994 for Quality Chinese Herbs, Honest Service, and Traditional Herbal Knowledge

When choosing Chinese herbs, trust matters. Customers want to know that the herbs they receive are authentic, handled with care, and backed by a company that stands behind its products.

For more than three decades, 1st Chinese Herbs has been committed to providing carefully sourced Chinese herbs while supporting customers with education and dependable service.

A Family-Owned Company Serving Customers Since 1994

about us - 1st Chinese Herbs

1st Chinese Herbs was founded in 1994 with a simple mission: to provide access to traditional Chinese herbs while maintaining high standards for quality and customer care.

Over the years, we have served tens of thousands of customers across the United States and internationally, including:

  • Individuals learning to use herbs at home
  • Long-time herbal enthusiasts
  • Traditional practitioners
  • Health-conscious families

Many of our customers return regularly, some for decades. Longevity in business reflects consistency, reliability, and trust—values we continue to uphold every day.


Our Commitment to Herb Quality

Chinese herbs are agricultural products, and quality depends on proper identification, handling, and storage.

Our quality philosophy focuses on four essential principles:

Proper Identification

We work with established suppliers who specialize in traditional Chinese herbs to support correct identification and traditional handling standards.

Careful Handling

Herbs are handled and packaged to help maintain their natural integrity.

Clean Storage Practices

Proper storage helps preserve freshness, aroma, and overall quality.

understanding what 1st chinese herbs offers

Focus on Traditional Herb Integrity

We respect traditional herbal practices and aim to provide herbs suitable for traditional preparation methods such as:

  • Decoctions
  • Teas
  • Soups
  • Traditional preparations

Our goal is to provide herbs customers can feel confident using as part of their wellness routines.


Serving Customers With Respect and Care

Customer service is at the heart of our business. We believe customers deserve:

  • Clear communication
  • Reliable order fulfillment
  • Honest information
  • Professional and respectful support

Every order represents a person who has placed their trust in us. We do not take that responsibility lightly.


Supporting Customers Through Education

In addition to offering herbs, we are committed to providing educational resources to help customers learn.

Our website includes:

We believe informed customers have better experiences and greater confidence.


A Long-Term Commitment to Our Customers

Many companies sell herbs. Our focus is building lasting relationships.

Customers trust 1st Chinese Herbs because we offer:

  • Over 30 years of experience
  • Family-owned service
  • Commitment to quality
  • Educational support
  • Reliable customer care

We are honored to be part of our customers’ herbal journeys.


Our Promise to You

We remain committed to:

  • Providing quality herbs
  • Supporting customers with honesty and respect
  • Continuing to serve the herbal community for years to come

Learn More

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Ready to shop? Browse our herb selection.