For Domestic Orders, Returns and Damaged Products
Bulk herbs do have a minimum purchase of 1 pound of a single herb
All of our products are 100% guaranteed.
100% Risk Free, if you are unhappy with a products simply let us know and we will correct the problem.
Easy return policy. Call for an authorization number within 30 days from the date of purchase and we will refund your purchase. Authorization must be obtained to insure credit will be given. The Authorization number is placed on the outside of the box. (shipping charges will not be refunded)
General Notes and Policies
- Packages may arrive with signature required. Once signature has been obtained, you are responsible for all damage claims.
- You must contact us within 7 days of receiving your merchandise if your product is damaged.
- In the event of a product damage return, you must contact customer service to receive a return merchandise authorization number (RMA.)
- All returns are subject to a 35% restocking fee.
- Shipping and handling charges to and from are not refundable.
- We reserves the right to refuse all returns.
- Refunds are outside the 30 day time frame are denied.
Objections and Corrections to Invoices and Statements
You must raise any objections you may have to any Invoice or credit statements or other reports within 30 days from the date of the relevant Invoice, statement or report; otherwise they will be deemed accepted by you. Any requests for a Proof of delivery must be made within 15 days from date of the Invoice or credit statement. In the absence of such request or objection all Goods will be deemed to have received by you. We reserve the right to make corrections to Invoices, credit statements and other reports and will notify you in the event of the such correction. Any objections to such corrected Invoice, credit statement or report must be made in writing within the 15 days from the date of such notification.Limited Warranty and Limited Liability. Customers agrees to inspect all products and packing immediately upon receipt. Bee - Fit (Also Known as 1st Chinese Herbs, Discount Natural Herbs, Essential Herb, Aherbs and I-Herbs) agrees that it will replace all defective products. When the defects are reported to us within fifteen calendar days of receipt of the products by customer. The foregoing warranty is in lieu of all other warranties, express, or implied, including, but not limited to , implied warranties, or merchantability and fitness for a particular purpose. Bee- Fits liability under the foregoing warranty shall not exceed total purchase price of the goods, or at the election of Bee- Fit, the replacement of goods. In no event shall Bee- Fit be responsible for the incidental, consequential or special damages.